Boston Professional Events List


Texting, E-mail, and Mobile Devices: Using Modern Communications According to HIPAA


Date
Feb 26, 2019 - 01:00 PM - 02:30 PM
Organizer
WCS
Venue
online
Location
WCS Consulting Inc.3190 Stirling Rd, Unit K4 ,Hollywood, FL 33021,

Hollywood,
Florida,
US,
ZIP: 33021
Phone: 844-267-7299 | 954-947-5671


Overview
This session will focus on the use of mobile devices such as smart phones in the healthcare setting. The use of mobile devices and texting services is pervasive in society today and healthcare practitioners need to be prepared to make sound decisions when considering how to use mobile devices for various purposes, such as staff personal business use (e.g., “I’m running late in traffic due to the weather”), normal business use not involving any Protected Health Information (e.g., “The copier in the back hall needs new toner ordered for it”), business or professional use involving PHI (e.g., “Patient Joe Jones is coming in for his heart event follow-up at 10 AM, and his latest blood numbers are as follows…”), and communications with patients for a wide variety of reasons. All of these uses must be considered and the appropriate procedures defined for each.



 
Session Highlights
• Find out the ways that patients want to use their e-mail and texting to communicate with providers, and the ways providers want to use e-mail and texting to enable better patient care.
• Learn what are the risks of using e-mail and texting, what can go wrong, and what can result when it does.
• Find out about HIPAA requirements for access and patient preferences, as well as the requirements to protect PHI.
• Learn how to use an information security management process to evaluate risks and make decisions about how best to protect PHI and meet patient needs and desires.
• Find out about limitations on the use of messages and calls to cell phones under The Telephone Consumer Protection Act of 1991.
• Discover how The Joint Commission decided to allow and then withdraw allowing the use of texting for physician orders.
• Find out what policies and procedures you should have in place for dealing with e-mail and texting, as well as any new technology.
• Learn about the training and education that must take place to ensure your staff uses e-mail and texting properly and does not risk exposure of PHI.
• Find out the steps that must be followed in the event of a breach of PHI.
• Learn about how the HIPAA audit and enforcement activities are now being increased and what you need to do to survive a HIPAA audit.


Learning Objectives
At the conclusion of the session, participants will be able to:
1. Understand the rules surrounding provider and patient communications and access of information under HIPAA.
2. Know how to explain the risks of insecure communications to patients and among staff.
3. Manage and audit the use of insecure communications made at the request of patients.
4. Know when secure communications are required and what must be done to secure communications and devices.


Who will Benefit
Attendees should include Compliance Officers, Privacy and Security Officers, and leadership and staff in health information management, information security, and patient relations, as well as staff in patient intake and front-line patient relations and any others that are involved in, interested in, or responsible for, patient communications, information management, and privacy and security of Protected Health Information under HIPAA, including:
  • Compliance director
  • CEO
  • CFO
  • Privacy Officer
  • Security Officer
  • Information Systems Manager
  • HIPAA Officer
  • Chief Information Officer
  • Health Information Manager
  • Healthcare Counsel/lawyer
  • Office Manager
  • Contracts Manager


Speaker Details


Speaker Profile

Jim Sheldon-Dean
 is the founder and director of compliance services at Lewis Creek Systems, LLC, a Vermont-based consulting firm founded in 1982, providing information privacy and security regulatory compliance services to a wide variety of health care entities. 
 

Event Categories
Keywords: HIPA




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