Session Highlights\n&bu
ll\; Find out the ways that patients want to use their e-mail and texting
to communicate with providers\, and the ways providers want to use e-mail
and texting to enable better patient care.
\n&bull\; Learn what are t
he risks of using e-mail and texting\, what can go wrong\, and what can re
sult when it does.
\n&bull\; Find out about HIPAA requirements for ac
cess and patient preferences\, as well as the requirements to protect PHI.
\n&bull\; Learn how to use an information security management proces
s to evaluate risks and make decisions about how best to protect PHI and m
eet patient needs and desires.
\n&bull\; Find out about limitations o
n the use of messages and calls to cell phones under The Telephone Consume
r Protection Act of 1991.
\n&bull\; Discover how The Joint Commission
decided to allow and then withdraw allowing the use of texting for physic
ian orders.
\n&bull\; Find out what policies and procedures you shoul
d have in place for dealing with e-mail and texting\, as well as any new t
echnology.
\n&bull\; Learn about the training and education that must
take place to ensure your staff uses e-mail and texting properly and does
not risk exposure of PHI.
\n&bull\; Find out the steps that must be
followed in the event of a breach of PHI.
\n&bull\; Learn about how t
he HIPAA audit and enforcement activities are now being increased and what
you need to do to survive a HIPAA audit.\n
\n
\n
L
earning Objectives\nAt the conclusion of the session\, part
icipants will be able to:
\n1. Understand the rules surrounding provi
der and patient communications and access of information under HIPAA.
\n2. Know how to explain the risks of insecure communications to patients
and among staff.
\n3. Manage and audit the use of insecure communica
tions made at the request of patients.
\n4. Know when secure communic
ations are required and what must be done to secure communications and dev
ices.\n
\n
\n
Who will Benefit\nAtte
ndees should include Compliance Officers\, Privacy and Security Officers\,
and leadership and staff in health information management\, information s
ecurity\, and patient relations\, as well as staff in patient intake and f
ront-line patient relations and any others that are involved in\, interest
ed in\, or responsible for\, patient communications\, information manageme
nt\, and privacy and security of Protected Health Information under HIPAA\
, including:\n
\n - Compliance director
\n - CEO
\n - CFO
\n - Privacy Officer
\n - Security Officer
\n - Informa
tion Systems Manager
\n - HIPAA Officer
\n - Chief Information
Officer
\n - Health Information Manager
\n - Healthcare Couns
el/lawyer
\n - Office Manager
\n - Contracts Manager
\n\n